How to cancel your subscription plan

Canceling Your Subscription: Step-by-Step

If you're considering canceling your subscription, we've got you covered. This step-by-step guide will walk you through the process of canceling your subscription using the billing portal powered by Stripe. Follow these instructions to ensure a smooth cancellation experience.

Steps to Cancel Your Subscription:

1. Login to our website

   

   Sign In page
2. Go to the Billing page on our website

   

   Dashboard page
3. Locate the "Cancel plan" button and click on it

   

   Cancel plan button
4. Wait for the page to load the Stripe billing portal. Once loaded, you will see the [Cancel plan] button. Click on it.

   

   Cancel plan button in the Stripe portal
5. Select the option to cancel your subscription and confirm the cancellation.

   

   Select "Cancel subscription" option

   

   Click [Cancel plan] button
6. Leave feedback about the reasons for cancelling your plan and click [Submit]. This is very important to us!

   

   Submit Feedback Form
7. Wait for the information to update. Stripe will process the cancellation, and the necessary adjustments will be reflected in your subscription details.

What to Expect After Cancellation:

After canceling your subscription, the Billing page on our website will display a label indicating the date when your current plan will expire. Once this date is reached, your subscription will be permanently deactivated.

Subscription status label

Please note that canceling your subscription will stop all future auto-renewal bills, and you will no longer have access to the features or services associated with your subscription.

Conclusion:

Canceling your subscription is a straightforward process using billing portal powered by Stripe. By following the steps outlined in this guide, you can easily cancel your subscription and manage your account. If you have any questions or need assistance, please don't hesitate to reach out to our support team.

Remember, we value your feedback, and if there are any specific reasons for your cancellation, we would appreciate your input. Thank you for being a part of our community, and we hope to serve you again in the future.